Help Center

FAQ

Use

Do I have to turn my UVee system on?

How do I stop the sanitizing process during a cycle?

How do I program my lock?

How do I know my UV-C bulbs are working?

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Sanitize

How long does the sanitation process last?

How do I know my UV-C bulbs are working?

What should I do before I put the toys in the system?

How does the UV-C light work?

If I don't share my toys why do I need to sanitize them?

What bacteria does the UV-C light kill?

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Storage

How many toys can I charge or store in each unit?

Can I put all my toys in the UVee?

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Charging

How do I know if my GO Play unit is charged up and ready to charge my toys?

How long will my toys stay charged?

Are the USBs in the systems always charging?

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Technical Support

What is the shelf life on the bulbs and how do I replace them?

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Warranty

What is the warranty on my UVee system?

What do I do if I have a warranty issue?

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